This is a known issue. When attempting to e-file a return in the TurboTax for Windows CD/Download software, this message appears:
There is an update available for your version of TurboTax. Before you can file electronically, you’ll need to get this update. To do this, go to the Online menu and select Check for Updates.
However, after updating, the same message continues to reappear, resulting in an endless loop.
Workaround
Some customers have been able to successfully e-file with this workaround:
- Follow the steps in the article Troubleshoot TurboTax for Windows updating issues.
- Now try e-filing again. If that didn't work, first uninstall and then reinstall your TurboTax program.
- Finally, if you're still unable to e-file after following the above steps, you can either sign up to be notified by email when a fix has been released, or you can file a conventional paper return.
This question was previously answered by DawnC
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