If you purchased TurboTax Software, there should be instructions on how to install it and how to get started. If you need more assistance, please click TurboTaxHelp.com.
As jmiller2 stated above, you should see a red ball with a white checkmark with TurboTax 2019 under it. You should be able to double click it and TurboTax will start.
If you continue to have problems please click this TurboTax Help link to learn more.
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