If you are trying to download your current year tax return with TurboTax (tax year 2019) please see this TurboTax FAQ:
https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-get-a-copy-of-a-return-i-filed-thi...
If you need access to a prior year please see this TurboTax FAQ:
https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/00/270...
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