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Get your taxes done using TurboTax
You say that you already paid for Deluxe---but you do not say if you paid for desktop download or if you paid for online software; we see a lot of users who purchase the download but then inadvertently use online instead, and they are very upset when it wants them to pay for online. Please look and see if your tool bar is on the top of your screen or if it is on the left side of your screen.
Online software has the toolbar in a black vertical column on the left side of the screen. Desktop software has the tools up on the top of your TT screen.
If you are using online Deluxe, there are certain kinds of income or forms that are not supported by online Deluxe; if you are entering information that is not supported by Deluxe you will be prompted to upgrade to Premium. A few examples of information that would require you to upgrade would be self-employment income, rental income, certain kinds of investment income....
Or is it trying to upsell extra "add -on" features that you do not want?
How can I see my TurboTax fees?
If your TurboTax fees are higher than expected, you can reduce them by removing add-ons (BEFORE you e-file) :
- Remove Premium Services
- Remove MAX Defend & Restore
- Remove a state
- Remove PLUS Help & Support
- Remove Pay With Your Refund