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Get your taxes done using TurboTax
No one in the user forum can see your account. Are you in exactly the same account with the same user ID you used previously? When you paid your fees did you pay for federal and state--or only for federal? Are you now also including a state return? Did you choose any add-on features?
How can I see my TurboTax fees?
If your TurboTax fees are higher than expected, you can reduce them by removing add-ons (BEFORE you e-file) :
- Remove Premium Services
- Remove MAX Defend & Restore
- Remove a state
- Remove PLUS Help & Support
- Remove Pay With Your Refund
No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”
To call TurboTax customer support
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
3 weeks ago