You usually get 1 free state download program in the Desktop program. Which Deluxe did you buy and where? There are 2 versions of Deluxe in the stores. One with the state download and one without. Check your box. Also be careful on the screen to pick the state. You just click Edit or Start by the state listed and not Add State at the bottom, that's to buy another one.
Then each state return (including the first one) is $25 to efile. Or you can print and mail state for free. If you want any fees deducted from your refund there is an Extra $40 Refund Processing Service charge (45 in California). So pay with a credit card to avoid the extra charge.
If you have billing questions How to contact Turbo Tax
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991
What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
