- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Get your taxes done using TurboTax
I don't know if you're using TurboTax Online or TurboTax Desktop. If online, often the 'snag' error is resolved by closing the program, clearing Cache and Cookies, opening to another section, then going through FIlE again.
While preparing my own return in desktop, I hit the 'snag' when trying to pay the $25 for Efiling state. I went back a couple screens, then returned to FILE, and the payment screen finally appeared, and I was able to complete.
If you are using Desktop, make sure TurboTax and your tax return are all on the C drive, you're running as Administrator, and anti-virus software is temporarily disabled. These are what has solved the 'snag' for many users.
Here's more info on Filing Federal and State Returns Separately and Troubleshooting TurboTax Desktop Issues.
You could also try a Manual Update.
**Mark the post that answers your question by clicking on "Mark as Best Answer"