Are you using the Online Deluxe version or the Desktop CD/Download Deluxe program installed on your computer? Yes if you have the Online version you need to upgrade to Premier or Premium to enter Crypto.
FOR DESKTOP
Expert James says you can turn a csv file into a txf file and import it into the Desktop program,
https://ttlc.intuit.com/community/taxes/discussion/re-turbo-tax-premier-desktop-version-and-crypto/0...
If you can't import the txf or csv file into the Desktop program there might be another way.
You can only import crypto into the Online version. For Desktop program you can start a free Premier online return to import it then switch and open your return in the Desktop program. But that would involve starting a new Desktop return and starting over.
Since you have to start a new blank Online return you can start the Online return by transferring 2021 from your computer if you used the Turbo Tax Desktop program last year. Then download the crypto and move the online return to the Desktop program.
If you used the Desktop program last year here’s How to transfer into the Online version. You need to have the prior year .tax2021 file on your computer. Expand the link if you used the CD/download last year........
https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/transfer-last-y...
Then to move the online return to the Desktop program……
First save your return as a tax data file from Online
https://ttlc.intuit.com/community/saving/help/how-do-i-save-my-turbotax-online-return-as-a-tax-data-...
See how to switch to the Desktop program,
https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-th...
After you get the program reinstalled the first thing to do before you open your tax return is to update the program and install any state programs you had. Then open your file. So you first might need to start a fake return to be able to download the state program (go to FILE - NEW). Enter some basic information, then go to the state tab and download the state program. Then try to open your existing return, go to FILE - OPEN
