First make sure you are in the same account that you used last year to prepare your tax return. You can check to see if you may have multiple Intuit accounts by following the steps in the below help article.
How many Intuit accounts do I have with TurboTax?
TurboTax Online automatically saves your work as you progress through the tax interview. When you sign out your progress will be saved and you can sign back in and file your return at a later time. Even though you only use one email address, it is still possible that you have an additional account.
See this TurboTax FAQ here for assistance with accessing your prior year return.
If you still don't find your tax data in your account, please reach out to TurboTax Customer Support for additional assistance. Please see the following information here for more details.
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