Why do you need to use the online version? The Desktop program is much better and has more features. You can use Premier. All the Desktop programs have the same forms. You just get more help and guidance in the higher versions.
Can't you install it on your computer?
How to contact Turbo Tax
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991
What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
