Get your taxes done using TurboTax
First the online info is not lost ... you have to log into the same online account and fill in a few info screens in the 2022 program until the HOME screen menu shows up so you can scroll down and open the 2021 tab where you can download the started return's .taxfile which can be opened in the downloaded program. FYI ... in the downloaded program YOU must save the progress by either clicking on the save option in the menu at the top left OR when you close the file/program. Failure to save as you go is your error not the programs.
To access your prior year tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/
Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on Download .tax file
See this TurboTax support FAQ for completing a tax return originally started with the online editions - https://ttlc.intuit.com/turbotax-support/en-us/help-article/printers-printing/finish-prior-year-retu...
If you paid for the TurboTax 2021 online edition with a credit card you will need to contact TurboTax support so they can push a 2021 installation file to your download account.
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
