@Marcia22 wrote:
I no longer have the email with my order number
If you ordered the TurboTax software as a download you do not need an order number. Just sign onto your download account using the same User ID and password you used to order the software - https://shopping.turbotax.intuit.com/unified/downloads?route=myaccounts&cgcview=downloads
If you want to cancel an order and do not have the order number then you will have to contact TurboTax support on Monday for assistance. Use the key words Billing Issue
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
