Sorry---but the fee was for using the software---you pay whether you e-file or mail the return in an envelope. When it was rejected did you try to fix it and re-file? Now that you have mailed it, it is too late to try that---but if ever you have this problem again seek help to get it e-filed. Mailed returns take a lot longer for the IRS to process.
The cost I was speaking about was the additional $20 fee for filing State return not the cost of the software.
it was charged to my credit card and I want it back as I could not figure out to re-file rules and send the return via mail.
can you help or not?
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
Customer support is available from 5 a.m. to 9 p.m. Pacific time
No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”