You are correct, tuition counts as an education expense.
However, you cannot claim an education credit if claimed as a dependent on someone else's return.
If you are eligible, then to claim qualified education expenses, follow these steps:
For more information, see: Where do I enter Form 1098-T?
For more information about what education expense tax breaks are available, see:
The Lowdown on Education Tax Breaks - TurboTax Tax Tips & Videos
There's a new urban myth among college students that says they can get a $1000 from the government just for filing a tax form. For most of them, they simply aren't eligible. A full time unmarried student, under age 24, even if you don't qualify as a dependent, is only eligible for the refundable portion of the American Opportunity Credit if he supports himself by working. You cannot be supporting yourself on parental support, 529 plans or student loans & grants. You usually must have actually paid tuition, not had it paid by scholarships & grants. It is usually best if the parent claims that credit.
You cannot claim a credit if you are, or can be, claimed as a dependent by someone else.
If you are eligible, you have answered something wrong, in the interview. But, a lot of people are just not eligible. See https://www.irs.gov/Individuals/AOTC
https://www.irs.gov/newsroom/american-opportunity-tax-credit-questions-and-answers
Hi -
Thank you so much for taking the time to reply!
Turbo tax doesn't allow many characters for questions, so I was not able to include much information. I was a full time grad student for much of 2020, with > 10,000 in tuition expenses. I am single, well-over 24 and not anyone's dependent.
After reading your last included pdf - I think it may be a case of exceeding the allowed modified adjusted gross income. Thank you so much for your reply and included links.