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New Member
posted Mar 11, 2024 8:58:39 AM

Viriginia 502/502A Form

Frustrated beyond belief.  Turbo Tax keeps asking for Form 502A entry but it DOES NOT apply and keeps taking me around in circles. I cannot file electronically and even though I have deleted the form this continues to happen. 

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1 Replies
Expert Alumni
Mar 15, 2024 11:05:14 AM

Are you still experiencing this problem?

 

Make sure you have ran all updates. 

 

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

If using TurboTax Desktop: Please see this FAQ.

 

Are there any worksheets related to the form? The worksheets would need to be deleted as well.

 

  1. Select Tax Tools 
  2. On the drop-down select Tools 
  3. On the Pop-Up menu select Delete a Form 
  4. This will give you all of the forms in your return 
  5. Scroll down to the form you want to delete 
  6. Select the Form 
  7. Click on Delete

Always use extreme caution when deleting information from your tax return.  There could be unintended consequences. 

 

If you still are not able to solve this, please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service On the menu bar on the left that shows.