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New Member
posted Apr 13, 2023 10:31:25 AM

There are boxes automatically checked on the form that I can't uncheck. What can I do to uncheck a box? I have cleared my cache and cookies.

I am using Microsoft Edge as my browser.

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3 Replies
Level 15
Apr 13, 2023 10:34:25 AM

No one can see your tax return.  What boxes on which form?  Federal or state?

New Member
Apr 13, 2023 11:11:36 AM

It's the questions Turbo tax asks in order to fill out my Federal form and it is happening in several places. For example when entering my child's information there are 3  automatically checked answer boxes: One  stating that my child died in 2022,  Two--that they are disabled, and the third correctly says "none of the above"  All three answers are checked and I can't uncheck any of them.  

Level 15
Apr 13, 2023 11:25:38 AM

In this case it would be better to clear your tax return and start over.  None of those boxes should be pre-checked.

 

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click on Tax Tools on the left side of the program screen while working on the 2022 online tax return. Click on Clear & Start Over.