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Returning Member
posted Feb 22, 2021 7:30:50 PM

Balance Sheet Not Calculating End of year balances for both Land and Buildings & Other Depreciable Assets

I sold 3 properties and purchased 6 other properties - the beginning and end of year balances for the land and buildings & other depreciable assets should not be the same.   Does anyone know what is causing this glitch?  Is there a programming limit on the # of properties you can have entered?  

 

I've spent HOURS on the phone with TT and gotten nowhere ... redownloaded the app and reentered everything ... nothing has worked.

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1 Replies
Employee Tax Expert
Feb 27, 2021 2:48:41 PM

It would be helpful to have a TurboTax ".tax2020" file that is experiencing this issue. You can send us a “diagnostic” file that has your “numbers” but not your personal information. If you would like to do this, here are the instructions: 

 

On your menu bar at the very top, click Online and then Send Tax File to Agent. 

 

When you click to send, you will get a pop-up with a token number. 

 

Reply with the token number and I’ll be able to open a TurboTax file with your numbers but not your personal information. 

 

That may help diagnose the issue and we can provide a solution to help you proceed with your return.