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posted May 19, 2025 6:18:15 PM

You guy are worthless as a company don't know what going on with my taxes never again I'll use turbo tax

You guy are worthless as a company don't know what going on with my taxes never again I'll use turbo tax

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1 Replies
Level 15
May 19, 2025 10:41:38 PM

@HOTMORA80 

This is mainly a user community forum--not a direct route to TurboTax Support.   

 

Did you get an IRS letter?   You have another thread where it sounds like you got a letter from the IRS stating that the IRS adjusted your refund due to "miscalculation or other error" and also due to other debts.  You wrote there:

 

"We made changes to your return because we believe there's a miscalculation or other error. In addition, we show you owe other tax debts and applied all or part of your refund to them."

 

https://ttlc.intuit.com/community/taxes/discussion/that-the-irs-said-turbotax-makes-calculated-my-refund/01/3667278#M1356419

 

Refer to that thread for more information.   If you didn't purchase the Audit Defense product,  TurboTax also has a free Audit Support Center for help with IRS letters, etc.   At the FAQ below, scroll way down to the bottom of the chart, and you will see the phone number where you can get help from TurboTax Audit Support Center concerning an IRS or state letter.

 

FAQ:  TurboTax Audit Support Center

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-audit/turbotax-audit-support/L6AcMoNFD_US_en_US