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New Member
posted Mar 7, 2020 9:07:38 PM

Why when I try to track my refund it says something is incorrect but I’ve received my state tax already just waiting on my federal

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3 Replies
Level 15
Mar 7, 2020 9:32:52 PM

How exactly did you file your Federal return?  Did you efile it, or did you choose to print, sign, and mail it?

 

If you printed and mailed the Federal return, it can take 4 weeks for a mailed return just to appear in the IRS "Where's My  Refund" tool.    If you mailed both the Federal and state returns, hopefully, you mailed them separately--the Federal to the IRS, and the state to the state tax agency.

 

If you efiled, when you log into your Online account, what is the status shown at the Tax Home?

 

You also started a duplicate thread just 2 minutes later, which can lead to confusion and redundancy.

See the longer answer I just left you in your other thread:

https://ttlc.intuit.com/community/after-you-file/discussion/i-can-t-track-my-refund/01/1290071

 

Level 1
Apr 7, 2020 5:30:02 PM

My taxes have been filed with Intuit and my state refund has been issed.Where is my federal refund

Intuit Alumni
Apr 7, 2020 5:41:22 PM

Did you enter in your refund minus any fees?  That is usually the cause of the error.  All information needs to be entered in exactly.  Also, you will need to confirm that you filed.  To do that, please visit the link here: https://turbotax.intuit.com/tax-tools/efile-status-lookup/.

 

For additional information, visit the link below:

 

https://ttlc.intuit.com/community/refund-status/help/why-is-there-no-record-of-my-return-at-where-s-my-refund-wmr/00/26435