Why was my refund anticipation loan denied?

You should receive an email from First Century Bank NA  explaining why you weren’t eligible for the Refund Advance. If you did not receive it, you may want to check your spam folder. 

Please see the below TurboTax FAQ for additional information on the Refund Advance Application Process:

https://ttlc.intuit.com/community/refunds/help/about-the-refund-advance-application-process/00/25557

I never got a notice as to why I wasn’t approved. 

Your approval is based on the size of your federal refund and your tax information, along with other factors. You may not receive the Refund Advance if one of these factors doesn’t meet the qualifying standards of the lender. Please call 1-888-679-8122 for further assistance.

Please click the TurboTax Help link, listed below, to learn more.

https://ttlc.intuit.com/replies/6467221