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New Member
posted Apr 7, 2020 1:09:35 PM

Why is it taking so long to receive my Federal return? It was accepted on Jan 27th.

0 3 546
3 Replies
Intuit Alumni
Apr 8, 2020 12:41:00 PM

For more information regarding the delay in your refund, you'll have to speak directly to IRS to find out more about the delay as they are the only ones with the ability to check your information. You can reach them at 800-829-1040. When calling, be sure to have the following:

  • Your Social Security Number or Individual Taxpayer Identification Number
  • Your filing status (Single, Head of Household, Married Filing Joint, or Married Filing Separate)
  • Your prior-year tax return (they may ask you questions from it to verify your identity)
  • A copy of the tax return you’re calling about
  • Any letters they may have sent you
  • Paper and pen to take notes—make sure to write down the day you called and the name and ID number of the agent you spoke to, as well as any instructions or deadlines you were given.

Please note: It may take over an hour to get your call answered as the IRS lines are busy as well as operating with limited staff at this time.

https://ttlc.intuit.com/community/irs/help/what-do-i-need-if-i-call-the-irs/00/27378

Level 2
Apr 8, 2020 12:44:43 PM

I’m in the same boat. Wmr only says still processing my refund DDD will be available soon.  If you call the irs. There is no live person to talk to.  

Intuit Alumni
Apr 8, 2020 12:54:26 PM

TurboTax is not connected to the IRS or state department(s) of revenue refund tracking tools. We don't receive real time updates from the IRS.

Continue to track it at the link below: 

https://turbotax.intuit.com/tax-tools/wheres-my-refund/