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Returning Member
posted Aug 1, 2020 2:32:33 PM

Why is it taking over two months for me to receive my federal income tax refund after I filed electronically through turbo tax?

What is Turbo Tax's phone number that I can call M-F?

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1 Replies
Level 15
Aug 1, 2020 2:39:50 PM

After Turbo Tax transmits your return they are done with their part and can not tell you about your refund.  You have to ask the IRS.  Does the IRS still say it's Processing?

 

First check your efile status here     

https://turbotax.intuit.com/tax-tools/efile-status-lookup/   

 

The IRS is taking longer this year because of Covid-19.  Only the IRS can tell you.  IRS Where's my refund

https://www.irs.gov/refunds/

 

Contact Customer Service
5am-5pm Pacific Time Monday -Friday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632