There are several reasons you may not be able to e-file your tax return. Some common reasons are:
- Some forms may not be finalized
- Box 1 of your W-2 Form is blank
- Your tax return contains overrides
- You have no taxable income.
Refer to the TurboTax articles Why can't I e-file my return?
You will still get a direct deposit even if you mail your tax return.
Refer to the TurboTax article How do I print and mail my return in TurboTax Online? for additional information.