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New Member
posted Apr 13, 2020 5:35:49 AM

Why haven’t I received my federal taxes

Turbo tax took 30 out my bank account and I didn’t receive my taxes

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2 Replies
Expert Alumni
Apr 13, 2020 10:25:45 AM

When you log into your TurboTax Online account, your filing status should be displayed on your homepage. You can also use our e-file status lookup tool to get your current status. 

 

You can also check your refund status directly through the IRS using these links: Where’s My Refund on IRS.gov or the IRS mobile app, IRS2Go to check your status.

 

Returning Member
Apr 13, 2020 10:32:19 AM

You won't get any answers from TurboTax. They'll blame it on the IRS, they'll blame it on your bank-- whatever it takes to avoid taking responsibility. They will not give you any answers online or by phone. I recommend using another service next year; call 211 for a free tax prep service near you!