You can contact the IRS directly, if it has been more than 21 days since your return was accepted. I have listed the IRS phone number below and instructions on how to get through to a representative.
Please also see this information, why your return may be taking a little bit longer to process with the IRS.
Even though the IRS issues 9 out of 10 tax refunds within 21 days, it's possible your return may require additional review and take longer to process.
For some taxpayers, PATH Act requirements and other identity-protection safeguards implemented by the IRS may account for longer wait times. (Earned Income Tax Credit (EIC) and/or Additional Child Tax Credit)
Other things that can delay your refund include but are not limited to:
Also, if you chose direct deposit, your financial institution may need another day or two to post the refund to your account, so keep that in mind.
To contact the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do not choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do not choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Press 1 for "form, tax history, or payment".
Press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don’t enter anything.
- After it asks twice, you will get another menu.
Then press 2 for personal or individual tax questions.
It should then transfer you to an agent.