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Level 1
posted Feb 29, 2020 8:53:55 AM

Why hasnt my refund been approved yet?

It was filed on Feb 3 and accepted Feb 6. I do have child tax credit and had a baby last year. Anyone else the same with this issue?

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1 Replies
Intuit Alumni
Feb 29, 2020 9:28:42 AM

According to the IRS website What to expect for Refunds This Year more than 9 out of 10 refunds are issued in less than 21 days after the IRS accepts the tax return when you e-file and choose direct deposit as your refund choice. Where’s My Refund? has the most up to date information available about your refund. The tool is updated daily (usually overnight) so you will just usually need to check once a day.

Now, taxpayers who claim the Earned Income Tax Credit (EITC) or the Additional Child Tax Credit (ACTC) may experience a refund delay. The IRS usually begins issuing tax refunds on returns with the EIC or Additional Child Tax Credit in late February.

Click here for more information: Some 2019 federal refunds are delayed due to the PATH Act

If you are anticipating a state tax return refund those processing times vary from state to state. To check on a state refund please visit your state Department of Revenue website.

Please see these TurboTax FAQ's on why some tax return refunds may take a while to be released and what steps you can take:

If you are concerned and it's been over 21 days since your tax return was accepted by the IRS and you decide to call them here are some tips when contacting the IRS at 1-800-829-1040:

  • First choose your language. 
  • Then do not choose the first choice regarding REFUND, or it will send you to an automated phone line.
  • Instead, press 2 for personal income tax questions.
  • Then press 1 for form, tax history, or payment.  
  • Then press 3 for all other questions.
  • Then press 2 for all other questions to be transferred to an agent

Please see this TurboTax FAQ on what to have ready before you contact the IRS: https://ttlc.intuit.com/community/irs/help/what-do-i-need-if-i-call-the-irs/00/27378