Sounds like the IRS is taking too long to send your refund. See What if the IRS reduces your refund or delays it.
https://ttlc.intuit.com/questions/2552376-what-if-my-federal-refund-isn-t-enough-to-cover-my-turbotax-fees
And, Why you got charged,
https://ttlc.intuit.com/replies/3302146
You should have received 4 emails asking for the fees. If you don't pay they will debit your account. You had to agree to it.