Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Returning Member
posted Feb 28, 2021 3:20:17 PM

Why can't I download or print my return? The buttons just flash and then nothing. Been that was for two days.

0 2 195
2 Replies
Level 15
Feb 28, 2021 4:08:24 PM

Have you paid the TT fees?  Also, if you are including the worksheets, the file could be very large. Try printing a few pages at a time, and make sure there's enough memory for any downloads.

Returning Member
Feb 28, 2021 5:01:26 PM

Yes, I have paid. The file does not even try to download. It just flashes once and the download fails to start. When I try the Virtual Help it just says Whoops, something is wrong. Been doing that for two days. I need a copy. Thanks.