Small business expenses, when I click add expenses it just refreshes the page… it’s weird
Hey I am experiencing the same issue have you figured this out?
I’m experiencing the same thing. Do you know when this will be fixed?
There is not an expected fix date as of yet. There is an open investigation on the issue currently. When a fixed date is determined there will be an update released.
as i seem to be more competent than turbo tax customer service. i know the problem but no solution.
the issue is, when you filed last year (or the year of issue) you didnt have a high enough package that allows business expenses. say you have basic and only premium lets you add expenses, you cannot amend to add expenses bc you didnt have premium in the first place.
i am having the same issue. it wont let me upgrade to be able to amend.
There is an active investigation going on with not being able to add business expenses in TurboTax online. Upgrading your software should be available in the amendment process but is not being made to individuals wanting to add business expenses. A fix is being worked on to allow this option. An updated will be provided when the problem is corrected.
Is there a work around yet? Or idea of when this will be resolved?
Do you know the investigation number for this? I have a customer with the same issue still
Had another customer contact us today about this issue. Hopefully an email blast will go out once fixed.
you have to buy the 2023 premium desktop software and amend. you cant upgrade a previous year to make the amend so you have to buy it.
you have to buy the 2023 premium desktop software and amend. you cant upgrade a previous year to make the amend so you have to buy it.
Still not fixed, it's been 3 months!
Come in Turdbo Tax, let's giddy up go!
I am having this EXACT same issue. Why is it taking so freaking long to fix this if it's been known about for months? So frustrating!
You can transfer your 2023 return to desktop software to amend. Here's How to Transfer from TurboTax Online to TurboTax Desktop.
Contact TurboTax Support and use 'Billing' in the phone menu. Explain that you need the desktop version since you can't upgrade in TurboTax Online to amend your 2023 return.
It's now MAY and we still can't just use TurboTax Online to amend 2023 taxes. This is insane!
@cadylynn14 To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/
Scroll down to the bottom of the screen and on the section Your tax returns & documents. Click on the Year 2023 and Click on Amend (change) 2023 return. Follow the instructions -