I’m having the same issue. Two family’s filed 4 days after me using tax preparers, however I went through turbo tax and my status is “still being processed” I’m a little concerned as this has not happened to me ever.
TurboTax does not receive updates from the IRS once they have accepted your return. The IRS issues most refunds in about 21 days, although some returns take more time to review. To find out where your refund is, first check your e-file status. If it's been processed and accepted, you can begin to track your refund at the IRS Where's My Refund? site. You'll need your Social Security number or ITIN, filing status, and the exact amount of your refund to check your status. The IRS will issue your refund when your return is approved.
If it has been more than 21 days since your return was accepted, You will need to contact the IRS at 1-800-829-1040 and follow the prompts for a live representative. The person that you speak with will have direct access to your tax return and be able to provide you with a status update.
When you call, make sure you have the following information:
Please click When will I get my IRS tax refund? to learn more.
Got intouch with a representative this morning. Apparently mine has been pulled for further review and won't update until march 2 letting me know it's been pulled and that it can take upto an additional 45 days. This too has never happened and i too used the online turbo tax.