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New Member
posted Feb 3, 2025 12:55:34 PM

where do I update direct deposit? There is nowhere a place to change the banking information.

I have been told the pathway to update the Direct Deposit information, but nowhere does it give me the option to change it. There is no "See all options".

1 9 1496
9 Replies
Level 15
Feb 3, 2025 12:58:01 PM

Did you already e-file?  If you did NOT e-file you can go to the FILE section  step 2 to enter/change how you want to receive your refund.  If you want direct deposit you need the routing number and your own account number.

 

You cannot  change banking information while your return is in pending, nor can you change it after the return is accepted.  The IRS does not allow it.

Level 1
Feb 9, 2025 4:54:49 PM

As the previous person mentioned, there is no option. Mine has been populated from last year and it only asks me to confirm but no option to change the information.

Level 15
Feb 9, 2025 5:24:40 PM
Level 1
Feb 9, 2025 5:32:19 PM

That does not provide any helpful information. I explained in my previous response why it's not helpful. 

New Member
Feb 10, 2025 11:51:43 PM

I'm having the same issue and have still not found any resolution 

Expert Alumni
Feb 11, 2025 7:47:26 AM

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

New Member
Mar 16, 2025 6:32:18 PM

You change it towards the end. I know it seems weird, but you will see your old banking information. Select the box that says "This is the correct information etc." (even though it is not)

 

You'll be prompted to continue the file process where towards the end, it will give you the option to REVIEW your banking info, and that is where you can update it. Hopes this helps!!

New Member
Mar 16, 2025 6:33:11 PM

You change it towards the end. I know it seems weird, but you will see your old banking information. Select the box that says "This is the correct information etc." (even though it is not)

 

You'll be prompted to continue the file process where towards the end, it will give you the option to REVIEW your banking info, and that is where you can update it. Hopes this helps!!

Level 15
Mar 16, 2025 6:43:14 PM

You have to go to Step 2 in the FILE section.

 

HOW TO CHANGE OR ENTER BANKING INFORMATION FOR REFUND

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/change-transferred-direct-deposit-information/L77NCbU6D_US_en_US?uid=m6tuh572

 

 

You cannot  change banking information while your return is in pending, nor can you change it after the return is accepted.  The IRS does not allow it.