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Level 2
posted Apr 20, 2021 6:52:23 PM

When will I get the $50 bonus from Credit Karma?

When I filed with TurboTax, before wrapped everything up, TurboTax told me if I choose Credit Karma as deposit method, I will get $50 bonus. Now I have got the tax refund, but where is the $50 bonus?

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1 Best answer
Employee Tax Expert
Apr 21, 2021 9:10:56 AM

You should automatically receive the $50 Direct Deposit Bonus in your Credit Karma Money Spend account on May 10, 2021. Intuit recently acquired Credit Karma; however, Credit Karma and TurboTax are separate products. If you need help with your Credit Karma account, you should go to their help website.

 

Is Credit Karma a part of TurboTax?

 

 

24 Replies
Employee Tax Expert
Apr 21, 2021 9:10:56 AM

You should automatically receive the $50 Direct Deposit Bonus in your Credit Karma Money Spend account on May 10, 2021. Intuit recently acquired Credit Karma; however, Credit Karma and TurboTax are separate products. If you need help with your Credit Karma account, you should go to their help website.

 

Is Credit Karma a part of TurboTax?

 

 

Level 2
Apr 24, 2021 10:37:57 PM

Thank you so much! That’s helpful!

Level 2
May 11, 2021 9:27:49 AM

Did you end up getting yours? I did not. 🤔

Level 2
May 11, 2021 9:46:27 AM

I didn’t neither!

New Member
May 11, 2021 9:39:05 PM

Also didnt get the bonus. Wondering if people who got the bonus can share what they did.

Level 1
May 15, 2021 6:23:40 PM

I have yet to receive mine as well. 

Level 2
May 17, 2021 2:48:40 PM

This is not true. It is now May 17th and I have yet to receive the $50 direct deposit bonus in my credit karma money spend account.

New Member
May 17, 2021 2:59:14 PM

I am doing my taxes on the last day and here is the fine print I found today May 17th, 2021:
 
Bonus offer terms and conditions: Sponsored by Credit Karma, LLC. Not transferable. Offer not available to existing Credit Karma Spend account holders. This offer is available only online for account applications completed using the option from the TurboTax page. To qualify for the Credit Karma $50 Direct Deposit Bonus you must: (1) open your new Credit Karma Money Spend account from April 16, 2021 through and including May 17, 2021; and (2) deposit all or part of your federal or state income tax return; and (3) receive a Qualifying Direct Deposit by June 10, 2021. If eligible, you will automatically receive the $50 Direct Deposit Bonus in your Credit Karma Money Spend account on June 11, 2021. Your Credit Karma Money Spend account must be open and in good standing at time of payout. The value of the bonus may be reported on the applicable IRS form. A Qualifying Direct Deposit is one electronic deposit of a regular periodic payment (such as salary, pension, Government Benefits, or other monthly income) made into your Credit Karma Money Spend account.
²Early access to paycheck is compared to standard payroll electronic deposit and is dependent on and subject to payor submitting payroll information to the bank before release date. Payor may not submit paycheck early.
 
 
Cheers! 

Level 15
May 17, 2021 3:16:13 PM

@ kit_roll 

That date of June 11 you provided above was apparently for a Credit Karma offer you described for those who filed April 16 through May 17.  Some of the earlier folks posting in this thread filed before April 16, so they may have had an earlier offer that had an expected payment date of May 10.

 

Also, according to those terms above, at least for your offer,  it looks like one not only needs to open the Money Spend account, but to deposit the tax refund to it, AND set up a "Qualifying Direct Deposit." The types of Qualifying Direct Deposits are defined in your comment above.

 

It's possible those were similar terms for those who filed prior to April 16, but with different dates and an expected payment of May 10. 

 

@ mothwings 

@pchen01 

@Mnjie0912 

@tax account 

If you filed before April 16, you may have to phone Credit Karma Money Spend support.  I don't have the info on how to reach them, but it may be on their website.    If your offer had the same 3 conditions as mentioned above, and if you met those 3 conditions, ask them about the delay.

 

If you need to reach TurboTax Support, here's how, but they may tell you phone Credit Karma Money Spend support, since it appears to be a Credit Karma promo:

Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.

 

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

Or you can use this contact form to get a phone number, or it may schedule a callback.
https://support.turbotax.intuit.com/contact

Level 2
May 17, 2021 3:44:55 PM

I reported my taxes in April and I have been waiting over one month! I am STRONGLY feeling I was cheated unless they give the bonus to me IMMEDIATELY!

Level 2
May 17, 2021 3:45:59 PM

I didn’t see my bonus and I waited one more week. Still Nothing! I am feeling I was cheated probably!

New Member
May 17, 2021 4:39:36 PM

@mesquitebean 

 

I wonder what is allowed in this situation to be considered a qualified direct deposit.. Like either setting up a direct deposit from one bank to credit karma or having unemployment from one bank to credit karma or having a job direct deposit into credit karma. We'll have to find out because I'll test each of these clauses 

New Member
May 17, 2021 4:44:29 PM
Level 15
May 17, 2021 5:17:38 PM


@kit_roll wrote:

I wonder what is allowed in this situation to be considered a qualified direct deposit.. Like either setting up a direct deposit from one bank to credit karma or having unemployment from one bank to credit karma or having a job direct deposit into credit karma. We'll have to find out because I'll test each of these clauses 


Sorry, I'm just a fellow user.   All is know is what the other user posted above--i.e., that it is a regular periodic deposit.

"A Qualifying Direct Deposit is one electronic deposit of a regular periodic payment (such as salary, pension, Government Benefits, or other monthly income) made into your Credit Karma Money Spend account."

Level 15
May 17, 2021 5:21:18 PM


@ pchen01

 wrote:
I reported my taxes in April and I have been waiting over one month! I am STRONGLY feeling I was cheated unless they give the bonus to me IMMEDIATELY!

I didn’t see my bonus and I waited one more week. Still Nothing! I am feeling I was cheated probably!


So you filed and opened the Credit Karma MoneySpend account prior to April 16 and had an expected May 10 payment date for the bonus?

Phone the Credit Karma Money Spend customer support and see if you met all the criteria for their offer as mentioned above.  If you did, then ask them to explain why you haven't received it.     If you have a MoneySpend account with a Credit Karma Visa® Debit Card, you can contact them using the phone number on the back of your Card.

 

I also left info in a comment above on how to reach TurboTax Support above, but they may tell you how to phone Credit Karma Money Spend support, but maybe they will have a contact method for Credit Karma Money Spend support. 

Level 1
May 28, 2021 3:16:12 AM

I filed my taxes on May 17th and still haven't received the $50  like it said. When will I get that. ??

Level 15
May 28, 2021 3:44:28 AM


@Lorri1995 wrote:

I filed my taxes on May 17th and still haven't received the $50  like it said. When will I get that. ??


If you met all the conditions, it looks like it should be June 11, according to the terms posted higher up in this thread by user kit_roll, assuming you had the same offer as that user.   

 

Here's a direct link to his comments which includes the terms:

https://ttlc.intuit.com/community/after-you-file/discussion/re-when-will-i-get-the-50-bonus-from-credit-karma/01/2290723#M579454

 

Did you meet the 3 main conditions?

"To qualify for the Credit Karma $50 Direct Deposit Bonus you must:

(1) open your new Credit Karma Money Spend account from April 16, 2021 through and including May 17, 2021; and

(2) deposit all or part of your federal or state income tax return; and

(3) receive a Qualifying Direct Deposit by June 10, 2021.

If eligible, you will automatically receive the $50 Direct Deposit Bonus in your Credit Karma Money Spend account on June 11, 2021."

 

" A Qualifying Direct Deposit is one electronic deposit of a regular periodic payment (such as salary, pension, Government Benefits, or other monthly income) made into your Credit Karma Money Spend account."

New Member
May 30, 2021 12:28:54 PM

I also haven’t gotten my $50 yet also.

Level 15
May 30, 2021 1:55:32 PM


 @ Flyboy907

wrote:

I also haven’t gotten my $50 yet also.

It depends when you opened your Credit Karma MoneySpend account, and if you met the other conditions.

Did you open it prior to April 16?  If so, the Credit Karma bonus was supposed to have been paid on May 10 or May 11, if you met the remaining conditions.

 

If you opened the account between April 16-May 17, the bonus is supposed to be paid on June 11.

 

Here are the conditions a user posted above for the the upcoming June 11 payment (for accounts opened between April 16-May 17).  I assume these are the same as the earlier offer for accounts opened prior to April 16 except for a different payment date.  If you are in the group prior to April 16, then adjust the dates in the info below to a payment date of May 10-11.  I don't have a copy of the earlier offer.

 

Did you meet the 3 main conditions?

"To qualify for the Credit Karma $50 Direct Deposit Bonus you must:

(1) open your new Credit Karma Money Spend account from April 16, 2021 through and including May 17, 2021; and

(2) deposit all or part of your federal or state income tax return; and

(3) receive a Qualifying Direct Deposit by June 10, 2021.

If eligible, you will automatically receive the $50 Direct Deposit Bonus in your Credit Karma Money Spend account on June 11, 2021."

 

" A Qualifying Direct Deposit is one electronic deposit of a regular periodic payment (such as salary, pension, Government Benefits, or other monthly income) made into your Credit Karma Money Spend account."

 

To contact Credit Karma:

Do you have a Credit Karma Moneyspend Account; i.e., a  Credit Karma Visa® Debit Card?  If so, you can contact them using the phone number on the back of your Card.

 

If you need to speak to TurboTax Support:

Hours are currently 5AM-5PM Pacific (8AM-8PM Eastern) Monday-Friday.

 

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

Level 1
Jun 3, 2021 5:06:52 AM

I think the timeline is unrealistic. By the time I got my card and the info to set up a direct deposit from my paycheck, there’s no way for me to get the $50 bonus. My employer takes a couple of paychecks to set up the new direct deposit. I think this was a very screwed up thing for Credit Karma to do. I’m probably going to close the account because I don’t like this whole situation.

Level 1
Jun 3, 2021 5:14:49 AM

I only signed up for the account to get the $50 I already have 3 other bank accounts. This is BS!! 

Returning Member
Jun 11, 2021 3:04:02 PM

I have NOT received this credit either. Hmm🤔

Level 2
Jun 11, 2021 3:11:37 PM

I received a random $15 deposit into my account today (June 11). But.... not the $50 I was expecting. Did anyone else get a mysterious $15 deposit they didn't make?

 

Returning Member
Jun 11, 2021 3:12:51 PM

Funny... Same here.  "Credit Karma bonus"