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New Member
posted Jun 4, 2019 7:49:09 PM

What do l have to do if l had troubles with the direct deposit?

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3 Replies
Expert Alumni
Jun 4, 2019 7:49:10 PM

What type of "trouble" are you experiencing?

New Member
Jun 4, 2019 7:49:11 PM

I tracked the refund and it shows they were unable to complete the direct deposit so they sent it to the address but I don't live there anymore, do you know if I can verify the account number for the direct deposit?

Expert Alumni
Jun 4, 2019 7:49:13 PM

If your refund was sent to a bank account under someone else’s name, or you entered the wrong account or wrong routing number, your refund will be rejected by the bank and will be returned to the IRS.  You will eventually receive a paper check from the IRS, mailed to the address you entered on your return. 

Expect that to delay your refund by at least another two weeks or more. You may want to contact your banking providing for further assistance. Or you can also contact your local IRS office.  See this IRS website for local IRS offices - http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1