Unable to save and print 2016 tax refuren for mail filing

Just to clarify, are you receiving an error message when you try to save your return?

• If you're not already in your return, sign in at TurboTax.com and open or continue your return.
• Select Tax Tools and then Print Center from the left menu (on mobile devices, tap in the upper left corner to expand the menu).
• Select the first option, Print, save, or preview this year's return and follow any additional instructions.
• If you're using a free version with no add-on fees, you'll be asked to register first.
• Once your PDF opens in Adobe Acrobat Reader, select the printer icon near the top.
• Make any adjustments in the Print window and then select Print at the bottom.

Please click the TurboTax Help link, listed below, to learn more. 

https://ttlc.intuit.com/community/printing/help/can-i-print-a-copy-of-my-turbotax-online-return-before-i-file-it/00/26244

I must enter a license code every time I log on

I am unable to access the "add information" when completing an entry for 1099s.

I am unable to save my work, repeatedly receiving the message that I cannot save the file because it is "read only." 

Refer to the source provided below. The link below is a work around that should help you with the issue you are having. If this does not solve your issue please let us know.

https://ttlc.intuit.com/community/taxes/discussion/license-code-multiple-request-by-tt-2019-desktop-app/00/965241/page/6