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New Member
posted Apr 29, 2025 2:36:31 PM

TurboTax took a few from my tax return that I didn't authorize. I'm suggesting people don't use them. I won't, and I'm putting a review on my Facebook page

TurboTax 0 stars out a possible 5.

0 1 2275
1 Replies
Level 15
Apr 29, 2025 4:07:10 PM

We won't know in a community forum what all you were charged for.   If you chose to pay your TurboTax fees out of your Federal refund, that option has a $40 service fee ($45 for California filers, where it is called Premium Services bundle.)  

If you chose to use the "up to 5 days early" refund option, that has a $35 fee if you used your own bank account instead of a Credit Karma MoneySpend account.

 

See if you can look at your order details this way:

Log in to Online TurboTax.

At the Tax Home page, scroll down to "Your Tax Returns & Documents" and expand tax year 2024.

Is there a link for "Order Details?"

 

If you need to speak to TurboTax Support about your fees, here's how to reach them.  Try using the key phrase "billing issue."

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632