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Level 1
posted Jan 20, 2021 2:31:57 AM

TurboTax sucks they blame IRS for their stupid mistake

Why close our debit card what dumb ***** idiots

0 3 360
3 Replies
Intuit Alumni
Jan 20, 2021 9:22:37 AM

Unfortunately, we are unable to assist with your Turbo Visa Debit Card in this public forum. Please contact Customer Care so that they can assist you with your account. 

Level 1
Jan 21, 2021 7:57:51 AM

If I could log in I would. I’ve calledSeveral times I can’t get a straight answer I have been told so much crap I will not call them again   I can’t login because my card is turned offThey sent me a link toTo update my account well I can’t get into it the link does not work just a bunch of lies a bunch of lies a bunch of lies y’all fix it

Intuit Alumni
Jan 21, 2021 8:14:50 AM

In order to request a new card, you will need to contact Green Dot. Here are some steps that have helped others:

 

1. Call 1-888-285-4169.

2. You will be asked for your Card number or SSN.

3. You will be asked for your 6 digit Date of Birth.

4. When they ask your key selection select #5 and then #6 to speak with a live representative.

 

You can also go to their website visit Turbodebitcard.com and create an account.