Using laptop (have CD, software downloaded & updated). Return is complete/efiled, just unable to print or save as pdf file. Program stops responding.
UPDATE: After multiple tries, I was finally able to save as both pdf and txt documents. I have no idea why it worked that time and not the others but I'm grateful. Thanks for trying to help me troubleshoot this 🙂
I need to save my tax report, but its not allowing me two. I need to also see all forms. And why was I charged for Federal when turbotax claimed it was free
Are you using the TurboTax online or desktop version?
My 2019 taxes are complete using home and business. When I go to file the program freezes when I try to print. I did try enough times that if I only check print federal forms it will form but adding a state to the request it freezes or if I only check a state form it will immediately freeze the program. Please help. I am using an older mac the I upgraded to catalina using the dosdude patch updater.
If the product is running slow, try deleting cookies, cache and browsing history. Please see this Turbo Tax FAQ regarding how to delete cookies, cache and browsing history: https://ttlc.intuit.com/community/troubleshooting/help/how-do-i-delete-cookies/00/25978