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New Member
posted Mar 5, 2021 5:46:41 AM

Turbo Tax says my refund was issued on 3/4/2021. Money is not in bank. Where is my money?

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3 Replies
Level 15
Mar 5, 2021 5:48:28 AM

The date shown on the TurboTax Tax Home web page is only an Estimate.

 

Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

 

Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.  


If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

Level 1
Mar 5, 2021 5:50:01 AM

where is your date shown on TurboTax? I don’t see anything on mine.

Level 15
Mar 5, 2021 5:52:08 AM


@Lmart31 wrote:

where is your date shown on TurboTax? I don’t see anything on mine.


https://myturbotax.intuit.com/