Turbo tax made error on my return so I had to pay IRS and file a claim to get my money back. But turbo tax has not got back to me in months. So what do I do next?

280

Level 15

Sep 17, 2019 10:40:54 AM

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
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Not applicable

Sep 17, 2019 11:46:21 AM

be aware TT does not cover any additional taxes you owe since they would be owed in any case. at best if it's their computational error all you can get back is penalties and interest.

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Turbo tax made error on my return so I had to pay IRS and file a claim to get my money back. But turbo tax has not got back to me in months. So what do I do next?