Turbotax will pay the penalties and interest assessed (but not the taxes you would have owed anyhow), *****IF***** the software made a calculation error.
If you simply missed entering something...or put it in the wrong place....then that's not the Software's fault..
.............But.......the procedure for filing a claim starts here:
https://ttlc.intuit.com/questions/2566201-what-is-the-turbotax-100-accurate-calculation-guarantee
What was the mistake? Maybe we can tell you what happened.
turbo tax filed my oregon state tax wrong as a retired federal empoyee i dont pay state tax o 88.2 percent of my federsl income
It depends.
It sounds like you may have forgotten to indicate that your retirement income was from your work as a federal employee. This is an input that you would have needed to enter when you completed your return.
You will need to prepare an amended return to correct your return.
Once you start the amended return, you will need to correct your input in the following sections.
Go back to the Federal section of the program.
Make sure you have selected Oregon here in order to have the state return exclude any nontaxable retirement income.
Now, go to your state input for the Oregon return. When you go through the interview process, you will see the following question. You will need to ensure you mark yourself as being a retired federal employee in this section.
If you did not check the box above as indicated, the program will not know that the income was excluded from taxation in Oregon.