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Level 1
posted Mar 11, 2024 4:16:18 PM

Turbo Tax displays 3 files

I have filed my taxes using TurboTax. When I open TurboTax, 3 files are displayed all with different dates- Jan 25, Jan 30 and Feb 3.   I have an email from TurboTax saying my return was accepted on Jan 30, 2024 however; I opened the file in February so it has now changed to Feb 3, 2024. How do I know which one I can delete?

 

I am new to this board and have spent 40 minutes trying to figure out how to post a question so I fear I may not find this board again if I receive an answer.  Can someone please reply to [email address removed]

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1 Replies
Expert Alumni
Mar 15, 2024 6:27:32 AM

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service