If you didn't qualify for Refund Advance, it may be because:
- Your federal refund was not $500 or more.
- You did not agree to all the Refund Advance terms and conditions.
- You owed the U.S. Government or your State.
- You had debt enforced by a State such as, but not limited to, child support obligations, past student loans, tax liens, and any other payments owed to a Federal or State agency.
- You did not pass the lender’s final evaluation. Subject to review of third-party information.
https://ttlc.intuit.com/community/refunds/help/about-the-refund-advance-application-process/00/25557