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New Member
posted Apr 10, 2025 3:16:11 PM

TT says my .tax2024 doc "has the wrong tax year or some other issue that prevents us from opening it." I've tried to open from w/in TT24. How do I recover my file?

I've saved and reopened the file multiple times over the past several days. Using MacBook OS Sonoma 14.7.4 (no updates in the past week).

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1 Replies
Expert Alumni
Apr 17, 2025 6:49:03 AM

Please call TurboTax Customer service if you are still experiencing this problem.  Here is a link:  Turbo Tax Customer Service