Trying to get a copy of my 2016 return on my smart phone turbo-tax just keeps going back to the fix my return page this is not helping me
03391
1 Best answer
Shayna
New Member
Jun 4, 2019 8:15:56 PM
First you will need to use the option to mail in the return. Go to File, then Step 3. Where you have selected to e-file the return switch to the File by Mail option. Then you can download, print, and mail the return.
3 Replies
Shayna
New Member
Jun 4, 2019 8:15:51 PM
if it is asking you to fix your rerturn does that mean it hasn't been filed at this time?
bstran56
New Member
Jun 4, 2019 8:15:53 PM
Filed my return twice it was rejected twice because of the government pin used agi they say it doesn't match last years # would like to print a copy off my phone and mail it don't no if this will work but need to try.
Shayna
New Member
Jun 4, 2019 8:15:56 PM
First you will need to use the option to mail in the return. Go to File, then Step 3. Where you have selected to e-file the return switch to the File by Mail option. Then you can download, print, and mail the return.