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New Member
posted Feb 8, 2020 11:12:03 PM

Track my turbo debit card

How do I track my turbo pre paid debit card ?

0 40 6390
24 Replies
New Member
Feb 8, 2020 11:25:59 PM

I also would like to know how to do this. I did my return last Friday (8 days ago) and have not received my card. My return is die to be posted on the 12th. I would like to know as above poster would how to track card or at least know how long it takes to recieve. 

Intuit Alumni
Feb 9, 2020 4:13:49 PM

There is no way to track your card. It can take up to 10 business days excluding holidays to receive your card in the mail. Visit TurboDebitCard.com or call us toll-free at (888) 285-4169  to check the address we have for you, update your address, or have a new card sent to you if it's been longer than 10 business days.

https://ttlc.intuit.com/community/refunds/help/when-will-i-receive-my-turbo-prepaid-visa-card/00/27306

New Member
Apr 15, 2020 7:13:51 AM

Hi just wonder where my card is at and how do I get all my money off the card to the new one when it come 

New Member
Apr 15, 2020 7:36:53 AM

Track my turbo tax card

Intuit Alumni
Apr 15, 2020 8:55:56 AM

There is no way to track your card. It can take up to 10 business days excluding holidays to receive your card in the mail. Visit TurboDebitCard.com or call us toll-free at (888) 285-4169  to check the address we have for you, update your address, or have a new card sent to you if it's been longer than 10 business days.

https://ttlc.intuit.com/community/refunds/help/when-will-i-receive-my-turbo-prepaid-visa-card/00/27306

New Member
Apr 15, 2020 4:39:15 PM

How do I a card in the mail

Intuit Alumni
Apr 15, 2020 4:58:27 PM

To get your card in the mail, please click here to contact customer service. 

New Member
Apr 24, 2020 1:28:51 PM

I ordered a new turbo card with my stimulus check on it on Wednesday and it's been 8 days and I still have not received it can you please figure out where it is

Returning Member
May 11, 2020 4:54:39 PM

Is my trobo reward card being mailed to me at what address???

Returning Member
May 11, 2020 4:57:51 PM

Where is my trobo card  mailed to/ when will I receive my trobo card and money?

New Member
May 13, 2020 4:51:51 AM

I was wondering how do I track down my Turbo prepaid card

Employee Tax Expert
May 14, 2020 2:37:55 PM

Please see the following link for more information, including how to contact customer service, for additional assistance.

 

Info from TurboTax for Debit Card

Returning Member
May 18, 2020 6:26:23 AM

I can not find anything about my turbotax cridet crad because i added more w-2s and they said that i would get my refund on a new card i don't know what is going on

Employee Tax Expert
May 18, 2020 2:28:57 PM

Can you clarify what your question is?

 

Did you add more W-2's to a tax return you already filed and had to amend your return to include the additional W-2 forms?

 

Or did you file a tax return with those W-2 forms and are waiting on your refund to be issued on a Turbo Visa Debit Card.

 

Please comment so we can assist you.

New Member
Jan 5, 2021 3:20:04 PM

How do I know when my card is on the way 

Intuit Alumni
Jan 6, 2021 11:55:58 AM

@Handsome29 Your Turbo Visa Debit Card should arrive within 5-10 business days from the date you signed up for it. (Remember: Saturday, Sunday, and official holidays don't count as business days). Please see When will I receive my Turbo® Visa® Debit Card? for additional information. 

New Member
Jan 6, 2021 12:11:49 PM

I payed 15 dollars to have it within three days I'm trying to figure out how to track it with the post office of the arrival because I have to sign for it 

Intuit Alumni
Jan 6, 2021 12:25:54 PM

@Handsome29 We are unable to assist with your Turbo Visa Debit Card in this forum. You will need to contact the Turbo Visa Debit Card customer service directly. The number is listed on the Turbo Visa Debit Card Contact Us page. 

New Member
Jan 11, 2021 1:06:55 PM

How can I track my card

Not applicable
Jan 11, 2021 2:50:54 PM
New Member
Feb 2, 2021 12:52:33 AM

When can I get my card 

Intuit Alumni
Feb 2, 2021 8:25:21 AM

This Turbo Tax FAQ will provide information on the time frame. When will I receive my Turbo Prepaid Visa® Card?

When will I receive my Turbo® Visa® Debit Card?

New Member
Feb 2, 2021 10:24:32 AM

i called 7 days ago to get a replacement card and i also call again and it said it was at the post office waiting to be delieverd it still has my address is 324 moose way newport tennessee 37821 whitney runyan

Intuit Alumni
Feb 2, 2021 10:31:08 AM

If your card is at the post office, I would recommend calling your local post office. They can provide you a date in which the mail will be delivered.