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New Member
posted Apr 3, 2023 4:38:43 PM

The IRS website had technical difficulties. I can't print - no printer. No way to get my AGI.

Can I get the money I am paying you back if I don't file with TurboTax?

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1 Replies
Intuit Alumni
Apr 4, 2023 9:36:32 AM

To locate your AGI, please see the Help Article here for further assistance.  If you still would like to request a refund, please reach out to us directly using the Help Article here.  This ensures you will get to the correct department as quickly as possible.