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New Member
posted Mar 13, 2025 3:18:32 PM

Tax expert recommended by turbo made mistake

My tax expert that was recommended by turbo missed some documents. They forgot to add all my Ira contributions for 2024. My filings got sent to irs and were accepted. Shouldn’t turbo give me back my money and help me amend my taxes for free? After all I submitted my documents, shouldn’t the tax expert have seen that. 

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3 Replies
Level 15
Mar 13, 2025 6:05:15 PM

Does the TurboTax accuracy guarantee include accuracy of the "expert" tax preparer?

Expert Alumni
Mar 16, 2025 12:58:32 PM

You can submit a case for review using the link below:

 

@Pacorps12 

Level 15
Mar 16, 2025 1:24:05 PM

While this may not be the case for you.....

 

Make sure you are not confusing your contributions to something like a 401k plan, thru your employer, as an IRA.

 

Anything already showing as a contribution, in box 12 of your W-2 is not the same thing as a traditional IRA contribution.

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Some states with Auto-IRA plans, the contributions they "might" show up in box 14 of the W-2, or not at all but instead on separate paperwork......and then yeah, those are IRA contributions.