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Level 4
posted Jan 25, 2022 1:27:44 PM

STILL HAVE NOT GOT MY REFUND ADVANCE

this the second post ima make because this is crazy where is our Advance I filled Way before The 24th Both my state and fed are accepted Been more then 21 hours Still no email nothing Im never using turbo tax again in my life . my wife used Jackson Hweight and she got her advances as promised . 

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2 Replies
Intuit Alumni
Jan 26, 2022 8:14:18 AM

We have received reports of a number of customers having this experiencing.  It is under investigation, and we hope to have more information very soon.  Thank you for your patience as we look into this matter.

 

Additional References:

What's Refund Advance?

Offer details and disclosures for the Refund Advance program

About the Credit Karma Visa® Debit Card for Refund Advance 

Level 4
Jan 28, 2022 1:31:44 AM

i hope ya do get it fixe