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New Member
posted Jun 1, 2019 9:57:30 AM

So Im using the IRS2GO app to track my refund. but when I type in my social security number, filing status, and my return amount, it keeps saying my information does not match and to re enter my infor

Trying to track my refund. but it keeps sayong my information i enter is incorrect even tho it is

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1 Replies
Level 15
Jun 1, 2019 9:57:30 AM


https://turbotax.intuit.com/tax-tools/efile-status-lookup/  

https://ttlc.intuit.com/questions/2584108-why-is-there-no-record-of-my-return-at-where-s-my-refund-wmr?jump_to=answer_4242575

Sometimes people get confused by the “summary” given by TurboTax and use the wrong amount for the federal refund.  Make sure you are only using the federal refund amount, and not an amount that combined your federal and state refunds.


Your federal refund amount is on line 20a of your Form 1040


https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions