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New Member
posted Feb 19, 2020 11:43:19 AM

So i ordered my bank card but i froze the card on my citizens app I believe that means my account is frozen but i am not to sure would my taxes still come into my account once i unfreeze is? Because i

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2 Replies
Intuit Alumni
Feb 19, 2020 5:34:57 PM

We suggest calling your bank to confirm if freezing your card also freezes your account.  

 

If your account is frozen, your direct deposit will be declined and sent back to the IRS.  If this happens, the IRS will mail a paper refund check to the address listed on your tax return.  

 

Reference:  What if I entered the wrong bank account for direct deposit?

 

 

 

 

 

 

 

 

Level 2
Feb 19, 2020 5:38:16 PM

Your account number and your card number are two different things. The IRS uses your account number. This is why theu ask for the account number and the routing number. If your card was frozen because of theft or loss, your account is still open, you just cant uae that card and will need a new one for POS and online purchases.